![]() Download a PDF PRIVACY POLICYLast Updated: April 24, 2022 Thank you for reviewing our Privacy Policy. World Book, Inc. ("World Book," "Company," "we," " us" or "our") takes your privacy seriously. We want you to know how we collect, use, share, and protect your personal data. This Privacy Policy tells you:
Unless otherwise indicated below, this Privacy Policy applies to personal information we collect on and off the websites worldbook.com and worldbookonline.com (the "Site" or "Sites") as it may be modified, relocated and/or redirected from time to time. If you do not want us to handle your personal data as described in this Privacy Policy, please do not use the Site. If you reside outside the U.S., you will not be able to submit personal data through this website unless you consent to this Privacy Policy. Personal data means information that relates to you as an individually identifiable person, such as your name, e-mail address, and mobile number. 1. CHILDREN'S PRIVACYMinors and Children under 16. If you are under the age of 16 please obtain permission from your parents/legal guardian or the school/library before using the Services. If World Book discovers that is has received a minor's or a child's personal information, without proper consent, World Book will delete it from our systems. World Book does not knowingly solicit or collect data online from, or market online to, minors or children under the age of 16. CHILDREN UNDER THE AGE OF 13. The Children's Online Privacy Protection Act of 1998 and its rules (collectively, "COPPA") require us to inform parents and legal guardians (as used in this section, "parents") about our practices for collecting, using, and disclosing personal information from children under the age of 13 ("children"). It also requires us to obtain verifiable consent from a child's parent for certain collection, use, and disclosure of the child's personal information. This Section notifies parents of:
The other provisions of this Privacy Policy applies to teens and adults. Information We Collect from Children Often Children are on the Site as the result of a Business Subscription between World Book and the child's School or Library. Children can access many parts of the Site and its content and use many of its features without providing us with personal information. However, some content and features require us to collect certain information, including personal information, from them. In addition, we use certain technologies, such as cookies, to automatically collect information from our users (including children) when they visit or use the Site. We only collect as much information about a child as is reasonably necessary for the child to participate in an activity, and we do not condition his or her participation on the disclosure of more personal information than is reasonably necessary. Information We Collect Directly. A child must provide us with the following information to create a personal My World Book Account on our Site: name (not required to be a full name), a username, password, and security question and answer that a user can use to reset a password should it be forgotten. We enable authorized users to communicate with others on or through the Site by posting to public areas of the Site. The nature of these Social Features allows children to disclose personal information about themselves. We do not monitor or review this content before it is posted, and we do not control the actions of third parties with whom your child shares his or her information. We encourage parents to educate their children about safe internet use and to monitor their children's use of social features. Automatic Information Collection and Tracking. We use technology to automatically collect information from our users, including children, when they access and navigate through the Site and use certain features. The information we collect through these technologies may include:
How We Use Your Child's Information We use the personal information we collect from your child to:
We use the information we collect automatically through technology (see Automatic Information Collection and Tracking) and other non-personal information we collect to improve our Site and Service and to deliver a better and more personalized experience by enabling us to: Store information about the child's preferences, progress and performance, allowing us to customize the content according to individual interests. Our Practices for Disclosing Children's Information We do not share, sell, rent, or transfer children's personal information other than as described in this section. We may disclose aggregated information about many of our users:
Accessing and Correcting Your Child's Personal Information At any time, you may review the child's personal information maintained by us, require us to correct or delete the personal information, and/or refuse to permit us from further collecting or using the child's information. You can review, change, or delete your child's personal information by: Operators That Collect or Maintain Information from Children The following are all operators that may collect or maintain personal information from children through the Site: Cybage Software Pvt. Ltd.Cybage Towers 2. INFORMATION SPECIFIC TO TEENS AND ADULT USERSA. WHAT PERSONAL DATA WE COLLECTInformation You Give Us We collect personal data that you voluntarily share with us through the Site. For example, we collect information from you when you create an account or fill out a request form on the Site. The personal data you might provide us may include:
You may also submit (a) order information, including name, company name, product information, and delivery address; and (b) payment information, including billing address, credit card number, expiration date, and CVV into the Site. This information is transmitted via Transport Security Layer (TSL) encryption to a third-party order and payment processor under contract with Company. This order and payment information is not stored on Company' servers. Information We Collect Through Technology On The Site We collect information through technology to enhance our ability to serve you. When you access and use the Site, Company and, in some cases, our third-party service providers collect information about how you interact with the Site. We describe below methods we use to collect information through technology.
Information Third Parties Provide About You We may supplement the information we collect about you through the Site with records received from third parties in order to enhance our ability to serve you, to tailor our content to you, and to offer you information that we believe may be of interest to you. For example, the service provider that processes orders submitted through the Site shares your order information, but not payment information, with us. Information You Provide To A Third Party - The Site includes links from the Site to, and plug-ins (such as Twitter buttons) from, sites or applications operated by third parties ("Third-Party Sites"). Company does not control any Third-Party Sites and is not responsible for any information they may collect. The information collection practices of a Third-Party Site are governed by its privacy policy. It is your choice to enter any Third-Party Site. We recommend that you read its privacy policy if you choose to do so. B. PURPOSES FOR WHICH WE USE THE PERSONAL DATA WE COLLECTWe use the information we collect to serve you and improve your experience on the Site. Some examples include:
Data Retention - We retain your personal data for the duration of the customer relationship, if any. We also retain your personal data for 12 months after our last interaction with you. D. HOW WE PROTECT THE PERSONAL DATA WE COLLECTThe security and confidentiality of your personal data is important to us. We have technical, administrative, and physical security measures in place to protect your personal data from unauthorized access or disclosure and improper use. For example, we use Transport Security Layer (TSL) encryption to protect the data collection forms on our Site. In addition, we restrict access to your personal data. Only employees who need the personal data to perform a specific job (for example, a customer service representative) are granted access to personal data. Employees with access to personal data are kept up-to-date on our security and privacy practices. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to close your browser after you have completed your visit to the Site. Please note that despite our reasonable efforts, no security measure is ever perfect or impenetrable, so we cannot guarantee the security of your personal data. E. YOUR CHOICES REGARDING YOUR PERSONAL DATAYou may contact Privacy@scottfetzer.com to access, update, correct, and delete your personal data. In addition, you may cancel or modify the email communications you have chosen to receive from Company by following the instructions contained in emails from us. Alternatively, you may email Company at wboltech@worldbook.com with your request, stating 'Unsubscribe' in the header and what email addresses you wish not to receive Company emails. Within a reasonable period, we shall ensure that such email addresses are unsubscribed. 3. PRIVACY NOTICE FOR CALIFORNIA RESIDENTSIf you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://worldbookonline.com/wb/subscribe/Help?id=californiaprivacy.html. 4. COVERED INFORMATION FOR ILLINOIS RESIDENTSIn compliance with Illinois's Student Online Personal Protection Act ("SOPPA"), we make the following disclosures concerning World Book's collection, use, and disclosure of Covered Information here: https://worldbookonline.com/wb/subscribe/Help?id=illinoissoppa.html.. 5. INFORMATION SPECIFIC TO NON-U.S. USERSWorld Book products and services are offered through independent distributors in the European Union and World Book seldom offers products and services directly in the European Economic Area (which includes the EU and Switzerland), and generally this is done on an offline basis. World Book does not believe it has any direct obligations under the EU's General Data Protection Directive ("GDPR") or other EEA privacy laws. However, World Book supports the transparency and information objectives of the GDPR and other EEA privacy laws and therefore is providing the following information as a notice to EEA users of Online Services. When this Privacy Policy uses the phrase "Personally Identifiable Information" or "PII", these phrases cover everything that constitutes "personal; data" for purposes of the GDPR and other EEA privacy laws. Controller: World Book, Inc., a company incorporated in Delaware, U.S.A. Purpose and Legal Basis for Processing: We process your PII to support our legitimate interests of providing you with information regarding World Book products and services and in particular to respond to requests you specifically make to us regarding World Book products and services. See also the section entitled "How we use your personal data" above. Recipients: Please see the section entitled "How we use your personal data" above. International Transfers: As indicated above, World Book and its IT systems are maintained in the United States. Any PII you submit to us is held in the United States. Personal Information Retention: When you enter your details in this site, the data is generally retained for a period of 12 months from the last date of our contact with you, although it may be deleted earlier. Data Subject Rights: To the extent permitted by law, you are entitled to obtain information on the processing of your PII, to object to the processing of your PII, to make use of your right to data portability and to have your PII data rectified or deleted or its processing restricted. You are also entitled to lodge a complaint with a supervisory authority, which is generally the supervisory authority where you work and/or are resident. If you have given us your consent to contact you, you may revoke this consent at any time. Such revocation will not affect any PII which is processed by us on another legal basis, for example, to fulfill our obligations to ensure you are provided with any World Book products and services which we are committed to providing you. 6. HAVE QUESTIONS?If you have any questions about this Privacy Policy, we'll do our best to answer them promptly. You can contact us at: wboltech@worldbook.com or by calling 800-338-8382. 7. CHANGES TO THIS PRIVACY POLICYIf we change this Privacy Policy, we will post those changes on this page and update the Privacy Policy modification date above. If we materially change this Privacy Policy in a way that affects how we use or disclose your personal data, we will provide a prominent notice of such changes and the effective date of the changes before making them. |