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How long does it take to become a World Book Certified Insider?It depends on the level of Insider you are aspiring to and your baseline knowledge of World Book Products. The course should take between 30 minutes to 1 hour, depending on how well you know the products when you take these. Some may spend more time exploring the products or brushing up on the Training Guide - that time is not included in this projection. From there, there are additional requirements for certification for the other levels that will vary depending on your speed.
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How do I set up an account to complete Level 1?A World Book Insiders committee memeber will invite you to create an account after you have completed the application and attended an informational webinar. For more information and specific steps, click here.
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How will I be notified when I achieve certification?
Level 1
Once you complete the required course, you will recieve your badge and certificate of completion through MobileMind! You will also recieve an email from someone on our team to congratulate you and get information for your prize.training@worldbook.com.
Why can't I access the course material?You must be added to our World Book Insiders group to gain access to the courses found on MobileMind. A member of the training team will add you to this group after you have filled out the Insiders application AND attended a kick-off webinar. If you have done both of these and believe you should have access, please email training@worldbook.com.How much does it cost to become an Insider?It’s FREE! There is no cost associated with any level of Insiders, in fact we give YOU rewards for completion!What if one of the products from the course is not part of my subscription?Don't worry! There are plenty of ways to learn about products, even if you don't subscribe to them. You can visit our Training Guide for tutorial videos, how-to articles, and overview webinars. Plus, each mini-course has a video with information to help you successfully complete the course.How do I know when I have completed certification?You will recieve your badge and certificate of completion through MobileMind!I received an email from MobileMind, who is that?MobileMind is the platform we used to create the Insiders certification courses. This email is prompting you to set up a password so that you can sign in and access the course material.I have a question, issue, or comment related to Insiders, who should I contact?Please email training@worldbook.com.
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