Faq's
Live Homework Help
You have questions and World Book has answers. Read below for answers to common questions about Live Homework Help.
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When are tutors available?Hours vary based on time zone. See below for hours based on location:
- Eastern Time Zone 2pm - 11pm EST
- Central Time Zone 2pm - 11pm CST
- Mountain Time Zone 2pm - 11pm MST
- Pacific Time Zone 1pm-10pm PT
- Atlantic Time Zone 1pm-10pm
- Alaska 12pm-8pm
- Hawaii 11am-8pm
- Newfoundland 3:30pm-12:30am
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How do we know when we are almost out of hours?The account admin will receive an email notification when 50%, 75%, and 95% of hours have been used. You may add hours at any time!
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Do I need a log in?Yes. You must have a My World Book Account If you do not yet have an account, you can create one.
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What grades and subjects can I get help with?Homework help is currently offered in Student. Tutors are available for grades 3-12 and the subjects vary based on grade level.
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Can I get help in other languages?Yes, you can translate the chat with your tutor into over 100 languages.
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I have an idea for the site! Who should I contact?You can always direct any comments, questions, or suggestions to our digital product team by emailing digitalproducts@worldbook.com.